Sears Kenmore Whirlpool Complaint
OK, if you’re with Sears or Kenmore or Whirlpool this is for you and your boss. Please, let me know who in the heck to talk to about product complaints within your company.
[EDIT: Sears doesn’t give a rip. So, I’m taking it to the “Consumer Products Safety Dept and encourage you to call them 1-800-638-2772. Well, THAT was a boondoggle. Call your local Consumer Protection Agency (likely a state department). EVEN BETTER! President’s office.]
Here’s the deal. We purchased a Kenmore dryer from Sears (model 417.91142000) which was manufactured by Whirlpool. Purchase date June 30, 2001. ONLY complaint I have is this thing “eats” our clothes. They’re getting caught/wedged in between the paddles on the drum and the body of the dryer and they get twisted up. Too often to the point that the fabric simply rips.
Finally, tonight it did this to three pieces of clothing (see pics below) and I’ve finally had enough! I’m hunting for whoever gives a rip inside your companies and would seriously appreciate ANYONE who can connect me to a friend, relative, friend of a friend of a friend inside the system who can talk remedies with me.
Surely we can’t be the only people with this problem and this model. Nothing at Google or Yahoo. So, I’m going overboard to post this in the hopes someone else might type in the same things I did at the search engines and connect with us. I think you’ll find that we’re reasonable folks looking for a solution (perhaps there’s been a recall we missed… we DID change addresses…) And, if you’re kind enough to supply a decent answer we’ll be kind enough to sing your praises.