Squeaking Wheel Gets Attention

MacNN | Apple responds to planned “walk of shame”

The synopsis is this guy in Ireland is fed up with Apple of Ireland’s bungling his iMac pick-up for repair and sets out to walk to Dublin just to prove he can get it there faster than they can. Turns out he’s wrong (duh!). Also turns out someone at Apple cares a bit more than the average doofus at (fill-in-the-blank-here).

Remember I mentioned the XServe drive modules that automagically popped up at this guys office after a phone call to AppleCare? I tell you, for all the bruises Apple’s sporting they’re getting more right (even in the face of bad situations) than they’re getting wrong.

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