I’ve used most of the web analytics packages under the sun since 1995 and I’m evaluating one that is in beta right now called Woopra. It’s slick. REALLY slick! [EDIT: Reminds me of a Bloomberg heads up display for web analytics.]
- It’s FREE first of all. Powerful AND free. Nice!
- It’s a Java runtime second of all. So, unlike my gripe with the likes of Urchin which always comes out first for that other platform… Woopra just works as a simple runtime app… wherever.
- Thirdly, it’s LIVE. I don’t like waiting an hour for feedback of what’s working (or not). I don’t like tailing the log files much either. So… “live” is a big deal to me.
- Fourth, the heads up display tied to mapping is SWEET! I really like knowing where people are coming from.
- Fifth, the ability to engage visitors with a live chat widget is pretty clever. (Wish it was Jabber oriented… But still). So, come on by during “after hours” and see how the live “engage” function works.
- Finally, it’s a simple script snip to add to your existing code.
A couple things I’d like to see… some kind of built in monitoring component… Basic uptime stuff. A Mac only feature I’d LOVE to see is “share this screen” functionality (ala Leopard iChat). Wouldn’t THAT be cool!? I’d pay a nice chunk of change to have a bit of “lead me” functionality so I can intervene with my audience. And, if there was an iPhone admin client… HOO BOY! That would be HUGE! Imagine a live analytics tool on an iPhone. How cool would THAT be!?
[UPDATE: I accessed Grocio.com running the Woopra script with my iPhone and while monitoring the site tried to connect the chat client with no success due to it being an embedded script.]
Overall, I can see myself switching horses really, really soon.
Join the hubub…